Is there a way to determine cycle time between 2 statuses (e.g. QA --> Dev, Open --> Dev)?

[Steve Hooczko]

Is there a way to determine cycle time between 2 statuses (e.g. QA --> Dev, Open --> Dev) and show that on a ticket-by-ticket basis, average, and on a graphic in JIRA?

[Valeriia_Havrylenko_SaaSJet]

Hi  @Steve Hooczko  👋 

This functionality lack in jira, so only way to determine cycle time between 2 statuses is
using add-on. 

I recommend you to try Time Between Statuses. This add-on measures connections in the workflow, through a transition time in specific issues and developed for help Scrum Masters and Project Managers. Add-on developed by my team.

You can count Cycle Time by setting start/stop and pause statuses in the configuration manager. 

You will see results on a ticket by Issue View Panel, workflow, average, and on a graphic histogram 🔽

Add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌
Valeriia

[Emre Toptancı _OBSS_]

Hello @Steve Hooczko ,

I can recommend Time in Status which is built by my team at OBSS. It is available for Jira Server, Cloud, and Data Center. 

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. 

       

Time in Status offers two report types for your case:

The first one is Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine status times to see measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

As an alternative approach, Time in Status also has Duration Between Statuses report type which shows the duration between two specific statuses. This report type also allows the user the exclude the times for "pause" statuses.

  

These reports show a list of issues by default so you can see the metric values for each issue separately. Also, for all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total cycle time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

All these report types, including averages and sums, can be turned into charts.

Time in Status calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

https://marketplace.atlassian.com/apps/1211756/

EmreT

[Ivan Garcia {Appfire}]

Hi @Steve Hooczko 

Unfortunately, native Jira doesn't support Cycle time as you requested :(

However, as you see, there are apps in the Atlassian Marketplace that extend and provide this functionality so you achieve your goals.

I'm a marketplace partner myself for Dashboard Hub for Jira - Custom Charts & Share Reports an app that enhances Jira dashboard data visualization and sharing capabilities.

For your ask, the Cycle Time gadget would be an amazing fit. You can customize it to your own unique needs, it's fun and easy :)

I'd kindly suggest trying it for free for 30 days and see if it helps your company. No compromises, no payments. Just a friendly trial :)

All the best,

Iván García, Product Marketing Manager

[RVS_Support]

Hi @Steve Hooczko 

If you are open for a mktplace app to get this data, you can try out our add-on

Time in Status Reports 

With the app you can group your statuses to define your own cycle/resolution time

Disclaimer : I work for RVS, the vendor for this app

[Mehmet A _Bloompeak_]

Hi @Steve Hooczko

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, please see Status Time Reports How to Videos.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.