Is there a way to setup an email address that will create a jira issue in a Jira project?

[Shaun McGuire]

We have need to create an email address that internal users can send a request for assistance. This is turn would automatically create a Jira work management project issue. Is this possible?

I know something like this is possible with Jira Service Management projects, but we don't need that level of complexity for this use case.

[Mikael Sandberg · Accepted solution]

Yes, that is possible and you can find the instructions here. Jira comes with a default mail handler, so you do not have use an external one.