Issue creation doesn't work with Gmail

[Ajay Mishra]

Hi,

I have been trying to automate ticket creation from Email using gmail. 

the project we have is next-gen project, When i tried same things in classic project it worked well. 

I configured Mail Handler and Server as well

Problems:

1. While configuring email server it gives only 2 options 

  a. Microsoft 

  b. Custom

Doesn't offer Google/Gmail

2. While i use Custom option and configure all details, after i click test button i get this error

 javax.mail.AuthenticationFailedException: [AUTH] Username and password not accepted. while connecting to host 'pop.gmail.com' as user 'supply-deployment@meesho.com' via protocol 'pop3s 

3. When i select pop.gmail.com as mail server, it authenticates but doesn't lands email as ticket in Jira project. 

[Alex Koxaras _Relational_]

HI @Ajay Mishra 

Did you follow the instructions of this article?

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/