Issues are not appearing in Kanban board

[Orsolya Kalina]

Hello,

i created a team managed, Kanban project. Now i am facing an issue that any of the created tickets dont appear on the board. 

I was looking here for answers and saw that in some cases its the fixed version field but this field i am using and its filled in.

Also i did test it and when i create a ticket directly via the Board then it appears, when i create the issue via the Creat button on the main menu then it doesnt appear there. 

Any thoughts?

Thank you

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Orsolya Kalina ,

please, check that status related to that issues has been configured in your board (Project settings -> Board ). Each status, used for each issue type, should be mapped in specific column.

Hope this helps,

Fabio

[Orsolya Kalina]

Hello @Fabio Racobaldo _Herzum_ ,

thanks, the mapping i already did, actually i tried to delete all the columns and do the mapping once again. Still not working:(

Orsolya

[Fabio Racobaldo _Herzum_]

Please, could you attach a screenshot of your board here? Are u sure that you are using a kanban board and not a scrum one?

Ciao,

Fabio

[Orsolya Kalina]

Hello,

when i created the project i chose Kanban so hopefully it really is:)

[Fabio Racobaldo _Herzum_]

Hi @Orsolya Kalina

it seems that your project has a scrum board and not a Kanban one. I see the backlog menu that contain "Backlog". Therefore, you need to create a sprint first, add all issues from backlog to sprint and then starts your sprint. All issues in sprint will appear on your board.

Ciao,

Fabio

[Orsolya Kalina]

Thanks @Fabio Racobaldo _Herzum_ 

should have thought about it when i saw the backlog...its ok now.

Thanks again for help!

[Fabio Racobaldo _Herzum_]

You're welcome @Orsolya Kalina . Please, mark the answer as accepted ;)

[John Funk]

@Orsolya Kalina @Rita Lopez 

This might be related to the Redux Devtools extension that has been giving problems. 

You can see here for more details: https://jira-software.status.atlassian.com/incidents/5j5754ghwmsl

But you should disable that extension if you have it. Or you can try with another browser to see if you have the same problems. 

[Rita Lopez]

Disabling the extension did the work. Thank you @John Funk 

[Orsolya Kalina]

Thanks @John Funk ,

i dont have this enabled in my browser. Also i tried it in different browsers and the board is not loaded either. 

Other projects are working fine, this is the only which is causing the issue. 

[John Funk]

What type of project is it? 

[Orsolya Kalina]

Team Managed, if you refer to that?

[John Funk]

Sorry, yes, I missed that in your original question. Check your Backlog to see if the issues are there. 

[Rita Lopez]

I have the same issue. No tickets are loading on any of my project boards. It seems that I got a new Feature release by Jira that is broken: