Hello,
i created a team managed, Kanban project. Now i am facing an issue that any of the created tickets dont appear on the board.
I was looking here for answers and saw that in some cases its the fixed version field but this field i am using and its filled in.
Also i did test it and when i create a ticket directly via the Board then it appears, when i create the issue via the Creat button on the main menu then it doesnt appear there.
Any thoughts?
Thank you
Hi @Orsolya Kalina ,
please, check that status related to that issues has been configured in your board (Project settings -> Board ). Each status, used for each issue type, should be mapped in specific column.
Hope this helps,
Fabio
Hello @Fabio Racobaldo _Herzum_ ,
thanks, the mapping i already did, actually i tried to delete all the columns and do the mapping once again. Still not working:(
Orsolya
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Please, could you attach a screenshot of your board here? Are u sure that you are using a kanban board and not a scrum one?
Ciao,
Fabio
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Hello,
when i created the project i chose Kanban so hopefully it really is:)
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it seems that your project has a scrum board and not a Kanban one. I see the backlog menu that contain "Backlog". Therefore, you need to create a sprint first, add all issues from backlog to sprint and then starts your sprint. All issues in sprint will appear on your board.
Ciao,
Fabio
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Thanks @Fabio Racobaldo _Herzum_
should have thought about it when i saw the backlog...its ok now.
Thanks again for help!
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This might be related to the Redux Devtools extension that has been giving problems.
You can see here for more details: https://jira-software.status.atlassian.com/incidents/5j5754ghwmsl
But you should disable that extension if you have it. Or you can try with another browser to see if you have the same problems.
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Thanks @John Funk ,
i dont have this enabled in my browser. Also i tried it in different browsers and the board is not loaded either.
Other projects are working fine, this is the only which is causing the issue.
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I have the same issue. No tickets are loading on any of my project boards. It seems that I got a new Feature release by Jira that is broken:
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