Issues with smart value auto-assign to original creator?

[Breanna Williams]

I have created an automation using the smart value {{creator.displayName}}.

This should auto-assign the ticket creator whenever an issue is transitioned from "In progress" status to "Ready for review" status.

I am receiving an error with the issue -- but I am not sure how to resolve, or why it is not working. It is saying the "user" does not exist.

I have attached a screenshot of the automation. Any help is appreciated!

[Kian Stack Mumo Systems · Accepted solution]

Automation for Jira has a built in function for assigning to the issue creator.

Is there a reason you can't use that?

Thanks,

Kian

[Breanna Williams]

I am new to Jira and am not aware of all the nuances/automations.

Thank you so much for the fix and quick response.

[Kian Stack Mumo Systems]

I'm glad I could be of some help!

Automation is a super useful tool and I'm glad you're already seeing the benefits of it! Here's a link to some documentation about it and some of the functionality it provides!