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JIRA Software error "HTTP Status 503 Service unavailable".

Dimce Tumbov January 18, 2024

Hi,

 

Today in JIRA Software I am getting "HTTP Status 503 Service unavailable". I am able to login, but as soon as I open a task the error comes.

Is this a general issue?

 

Kind regards,

Dimce

4 answers

1 accepted

0 votes
Answer accepted
Max Foerster - K15t
Community Champion
January 18, 2024

Hi @Dimce Tumbov

There is no official incident listed on https://status.atlassian.com/, but we're also facing issues with Jira/JSM internally and have reported them to Atlassian. As usual, if you run into issues with the services, let Atlassian Support know. 👍🏽 This is more effective than asking for help in the Atlassian Community.

Best, Max

Dimce Tumbov January 18, 2024

Max, thanks a lot for the fast feedback and instructions.

Max Foerster - K15t
Community Champion
January 18, 2024

You're welcome, @Dimce Tumbov. 🙂 Let's hope we're able to work soon again! 

0 votes
Danny de Boer
I'm New Here
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January 18, 2024

We encounter the same performance issues, hope it will be solved asap. This is what is communicated on the support page:

"Our on-prem technical support teams are currently experiencing a high volume of requests due to the recently published security advisories. This may result in longer-than-expected response times. We are committed to prioritizing critical requests and resolving them as soon as possible."

0 votes
Leon Oud January 18, 2024

I have the same problem, looking for a status page to see what the problem is and expected solution time

Leon Oud January 18, 2024

And just saw the replies :)

0 votes
Alex Koxaras -Relational-
Community Champion
January 18, 2024

Hi @Dimce Tumbov 

Although not yet officially communicated from Atlassian, there is an active incident. Kindly watch https://status.atlassian.com/ to get further updates.

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