JIRA automation: change task status based on custom field value

[Domi]

Hello,

I'm trying to automatically change the status of a task based on the value of a custom field. I tried doing this with an automation but there isn't a condition for task statuses. 

Any ideas or suggestions?

Thank you,

Domi

[KAGITHALA BABU ANVESH · Accepted solution]

Hello @Domi ,

Please check the below.

I created the automation based on assignee field, if assignee = something , issue must be transited to - IN PROGRESS.

I used to simplified workflow.

if you using customized WF , you may need to apply modifications to actions tab.

Thanks,

Kagithala Babu Anvesh

[Alex Koxaras -Relational-]

Hi @Domi,

If you are trying to place a condition within a transition on a workflow, the only thing that you will accomplish is to hide/show this transition, when that custom field is empty/filled. You can't force an automatic transition on your workflow with out-of-the-box functionalities. You would need a listener to do that.

Best way out, since you are using the cloud, and IF this concerns only one project, is to use Jira's native automation. Now, status conditions exist. Just select issue field condition and then pick the status field.

 

The solution that @KAGITHALA BABU ANVESH will do the trick for you. The only thing that you have to take into consideration is:

• If you want to include the changes during the creation of the ticket
• You have to make sure that a transition exists between the statuses that you want this automation to take place

Hope that helps!