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Jira Cloud to Cloud migration failed without error

Gabo
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November 22, 2022

I've tried to migrate a project from a cloud instance to another cloud instance. I'm using the tool in System > Import and export > Migrate cloud site.

I follow the wizard and I'm just missing a few paid apps in the destination site:

  • Easy Agile TeamRhythm for Jira
  • Deep Clone for Jira
  • GitHub Jira integration

I understand that should not bring any issue in the migration process.

Shortly after starting the migration, I get this error:

1.png

After clicking in Logs and reports I see this:

2.png

So it is clear the migration failed (first screenshot) but no error happened (second screenshot). I repeated the process and got the same results.

How should I proceed?

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Gabo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 22, 2022

Looks like there is some issue with Jira itself

1.png

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