Jira Scriptrunner Cloud: How to set User Picker (Single User) custom field in scriptrunner cloud

[Mark Sayo]

Hi,

We are trying to set a custom field User Picker (Single User) using scriptrunner.

We tried email or accounID but still the Reporting Manager field User Picker (Single User) is not updating. 

This is what I noticed, when there is a user already set in the Reporting Manager field, the value will be blank when we run the script.

---

def customfieldID = 'customfield_10202' // Reporting Manager
//def newFieldValue = 'mark@email.com'
def newFieldValue = '123456%3A6f714ab0-e00b-000e-0000-0000c7d000000' //accountid 
def issueKey = 'FAC-152'

def result = put("/rest/api/3/issue/${issueKey}")
.header('Content-Type', 'application/json')
.body([
fields: [
customfieldID: [
id: newFieldValue
]
]
//]).asObject(Map)
]).asString()
if (result.status == 204) {
return 'Success'
} else {
return "${result.status}: ${result.body}"
}

[Bobby Bailey · Accepted solution]

Hi @Mark Sayo , 

Your script to update a user pick field is almost 100% correct, just need to change 'id' to 'accountId'. 

So, could you try the following and let me know how you get on?

def updateResult = put("/rest/api/3/issue/${issueKey}")
   .header('Content-Type', 'application/json')
   .body([
      fields:[
         customfieldID: [
            accountId: newFieldValue
         ]
      ]
   ]).asString()

Kind regards, 

Bobby

[Mark Sayo]

Hi Bobby,

Now I am getting error 400

PUT /rest/api/2/issue/FAC-152 asString Request Duration: 667ms
PUT request to /rest/api/2/issue/FAC-152 returned an error code: status: 400 - Bad Request
body: {"errorMessages":[],"errors":{"customfieldID":"Field 'customfieldID' cannot be set. It is not on the appropriate screen, or unknown."}}
Serializing object into 'interface java.util.Map'
Please use the ScriptRunner user to complete this task not the Initiating User.
See https://docs.atlassian.com/jira/REST/cloud/#api/2/issue-editIssue for more information.
If you are using the ScriptRunner user then check the Field Configuration

Already check Screen, and the Scriptrunner user.

Still error persist.

[Bobby Bailey]

Ahh, apologies @Mark Sayo , I forgot that the value "customfieldID" in the API call needs to be in brackets, so rather than:

         customfieldID: [
            accountId: newFieldValue
         ]

It should be:

         (customfieldID): [
            accountId: newFieldValue
         ]

Sorry for the confusion! Could you try that and let me know the results?

Kind regards, 

Bobby

[Mark Sayo]

HI Bobby,

Cool! This is now working.
Thanks!