Linked Issues Moving Around

spark
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May 6, 2022

Whenever I try linking multiple issues, they don't save in the exact order that I save them to, so I have to remove the issues and add them again to make sure that they're saved in the correct order. This is only important because I'm using linked issues for the Traceability Report in Xray. I don't have admin permissions in my company, and I'd rather know why JIRA keeps moving the linked issues around, when I already added them in a specific order. 

For example, if I were to link ABC-1, ABC-2, ABC-3, and ABC-4 all to one ticket and click "Link", the order turns up at ABC-2, ABC-4, ABC-1, and ABC-3.

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Trudy Claspill
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May 6, 2022

Hello @Sarah Park 

I found this reference that shows the ordering of linked issues is a global setting for the system. A Jira Administrator would be able to change the ordering, but it will affect all projects.


https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/#Configure-the-order-of-linked-issues

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