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Notify Assignee instead of Reporter

Jagmohan
Contributor
July 7, 2023

Hi all,

 

I used this rule in our project. I changed the reporter to assignee because this is also an available smart value, but I don't receive any e-mails :(

 

Can somebody help me further?

 

Screenshot 2023-07-07 at 12.03.06.png

1 answer

1 accepted

2 votes
Answer accepted
Kai Becker
Community Champion
July 7, 2023

Hi @Jagmohan 

thanks for your question. Could you please log the value of the issue.assignee.distinct part?

Did you touch anything else accept switching reporter to assignee?

Jagmohan
Contributor
July 7, 2023

Hey @Kai Becker

 

You comment guided me toward the right direction. Even though I don't understand what that .distinct part does, I overlooked one criteria in de query:

duedate <= endOfDay({{numberOfDaysBeforeDueInclusion}}) AND statusCategory != done AND reporter = {{distinctAssignee}}

when I changed reporter into assignee it worked.

 

Thanks (:

Like John Funk likes this

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