Oops - an error has occured

[Patrick Harrop]

Hello,

I'm not able to access my Jira board or issues on https://acumen.atlassian.net/, getting this message?

Oops - an error has occured

• Error type: 500 - Internal server error
• Log reference: 4d7055e5-c51a-4719-b293-f633f35e536f

Thanks,

Patrick

[Vikrant Yadav · Accepted solution]

https://jira-core.status.atlassian.com/incidents/2v3cn0hnj10s

[Vikrant Yadav]

Atlassian is already instigating this

[Ollie Guan]

Hi @Patrick Harrop ,

Submit a request below:

https://support.atlassian.com/contact/

[Patrick Harrop]

Hi @Ollie Guan ,

Thank you for your quick reply, but I am sorry I am not seeing any such option, just 'Explore Community or View Documentation?

Thanks,

Patrick

[Daniel Ebers]

Hi Patrick,

this is because of the circumstance your admin needs to raise a support request on you behalf.
It is the information the page lists under the last big button "View Documentation" at the very bottom.

Cheers,
Daniel