Hi,
I have before connected FreshService to Jira cloud via API key without issues but on my new job I cannot get this to work... I am testing with my own user in Jira which has all admin rights and have recreated the API key a number of times in the tests in FreshService.
Anybody who has ideas how to get it to work?
Thanks in advance!
Hi Johan,
I'm having this same issue. Did you ever figure out the solution?
Hi Danielle,
I got it to work. Check this article:
https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/
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