Problem with creating another board from a certain project

[Yael Geffen]

I'm trying to create another Kanban board for old tickets, but for some reason, it won't let me progress in the process. I tried to check the permissions of the project, but according to my (somewhat limited) understanding, I have all the permissions.

As you can see in the picture, the create the board is not clickable. Any ideas on what to do?

[JM Perrot · Accepted solution]

Hello @Yael Geffen and welcome!

Can you tell me your kind of project (Team managed or Company managed).

If it's a Team-Managed project, you can have only one board by project.

Else if you use Company managed project; did you check if you have all "project permissions" in the project permission scheme.

Let me know if my answer is not convenient

Regards,

JM

[Yael Geffen]

It is project-managed, and I checked the permissions project and added the administrator group I belong to on all possible cases (I admit, I'm don't completely understand how the permissions in Jira work) but it didn't change anything.

Can you direct me to the relevant permission?

[JM Perrot]

All is right in the project permission I guess (you need Browse Project permission). Can you check in the Global permissions" (Jira Settings -> System -> Global permission) if you have the "Share dashboards and filters" (or  also called "Create Shared Objects") and "Browse Users and groups" permissions.

How do Jira permissions work? 

Configure a company-managed board 

Some documentations to help you in your task :)

[Yael Geffen]

It worked! Thanks.

Now I want to move in bulk 65 issues from the backlog column of my regular board to the old tickets board. I didn't see this option on the bulk actions. Do you know if this is possible?

[JM Perrot]

Yeah is it possible but you need some specific permissions to do it.

Firstly, you need "Make bulk changes" permission in the global permission.

Secondly you need "Transition issue" in the current project.

And thirdly you have to pass by "issues" in the left side panel, write the correct request to see all issue in the backlog like "Project = XYZ AND Status = Backlog AND issuetype in (Task, Story)" and after that, you can select "Bulk Change" in the three dots on the right top corner.

I hope it helps you.

Another way, more simple is juste to rank your issues in your backlog (if necessary) and to drag the delimiter line under your wanted issues.  Let me know if you meet some problems :)

JM

[Yael Geffen]

But isn't "Transition Issue" relevant only to transitioning tickets from different statuses? I want to move it to a different board entirely. 

[JM Perrot]

Oh you want to change boards? In this case you need to modify your board filter in the new board for including old board's issues.

And if you want to change the project's issues you need the "Move" permission in the first project and the "create issue" in the second one.

[Yael Geffen]

Hi @JM Perrot

I want to move old issues to a second board, that way I'll have two active boards - one for my current development and another for old tickets that were created a long time ago and need a different treatment, mainly going over them and seeing which ones can be deleted.

[JM Perrot]

In this case I can suggest that you create a filter based on the creation/modification date. And create a table with this filter to display issues or use this filter to add a tag to find them more easily.