RTM not loading in Chrome

jo.mcnaughton
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November 22, 2022

Hello,

We have REQUIREMENT AND TEST MANAGEMENT FOR JIRA.

I'm not able to access RTM using Chrome on my mac. 

It tries to load, then I just get a blank screen, I've also tried in incognito, same issue.

1 answer

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Clark Everson
Community Leader
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November 22, 2022

Hi @jo.mcnaughton 

I would recommend reaching out to the vendor. When it comes to third party apps, as there are hundreds, it's often difficult to troubleshoot and there is no guarantee that members of their development teams are part of the community.

 

You can reach them here: https://deviniti.atlassian.net/servicedesk/customer/portals

Best,

Clark

jo.mcnaughton
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November 22, 2022

Thanks for your reply Clark. I will contact them directly.

 

thanks again.

Andrea Maria Loi December 12, 2022

Did you find a solution?
A colleague has the same problem.
Thanks in advance for your help
        Andrea 

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