Raising a request Jira Premium

[Louise Campbell]

Hi, I have tried a few times to raise a ticket with Jira Support but can't due to a validation issue with my phone number. I am probably making a mistake but I can't work out why I can't proceed by entering in this format (though I have tried every format!)

+64 21 123456

Any help appreciated as this is SO frustrating.

Thanks

[Walter Buggenhout]

Hi @Louise Campbell,

I'm not sure if you started receiving many calls already, but I would not share your phone number here - this is a public forum. So be careful.

As far as I can see, phone number is not a required field on the support form. I think you should be able to just leave it blank.

Hope this helps! 

[Louise Campbell]

Thank you @Walter Buggenhout - I used a dummy phone number for those reasons :-) 

[Walter Buggenhout]

I noticed - just managed to order me a pizza through that number 😉😉😉 - just kidding. There's always an opportunity to also trigger other Community users. But anyway, I hope you did manage to get the ticket created!