Automation to Send an Email when a Field Value is Assigned

[Kevin Paul]

Hi,

I need to create an Automation when "Product Team" is Assigned to "Mobile".

How do I do that?

[Vando Goncalves (e-Core) · Accepted solution]

Hi Kevin!

I'm assuming this "Product team" field it's a custom field, right?

Considering that, you just have to set an automation with the "When" as Value changed, and possibly adding a IF new value equals Mobile, Then send an email.

Hope this helps, and will be glad to help if you have more questions...

[Kevin Paul]

Hi Vando,

Yes, it is a Custom Field and I have now Setup the Automations as below.

[Heryclles Henrique do Nascimento · Accepted solution]

You can create an automation rule with the trigger field changed, just select the "Product Team" field and create an if field value equal to "Mobile" and add a step to send email.

[Markus Fredén · Accepted solution]

Hi @Kevin Paul 

Have You tried setting up the rule? What issues did you face?

I would assume it would look something like this;

WHEN-> "Field Value Changed" (Product Team) -> IF -> Product Team = Mobile -> THEN...

Here's the official documentation:

https://support.atlassian.com/cloud-automation/docs/create-and-edit-jira-automation-rules/

/Markus

[Kevin Paul]

Hi Markus,

Thanks for Replying

Firstly, I have Selected "Field Value Changed" as below

How Do I add the IF Condition?

[Markus Fredén]

That's exactly it, JQL condition "Product team" = Mobile.

It should work the way you've set it up. Just need to add the action.

Best regards,

Markus

[Kevin Paul]

Thank you!!

I have added the Action now.

I will monitor it and get back to you.

Thanks for your help.