Can I use automation to automatically update issues?

[Anabel Hurtado]

Upon an issue being marked "complete" (if not then upon creation) in a project board, I want to automatically clone it in another project board.

E.g. WOR-123 is created then a WRK issue is created simultaneously and linked to that WOR issue.

[Sedera Randria · Accepted solution]

Hi @Anabel Hurtado ,

Have you already played with the Automation feature?

What do you think about something like this.

Does it help you to build your solution?

[Henrique Degan]

[Henrique Degan]

Hello,

In this case you are wanting to create a ticket after creating a certain ticket is that it?
Would it be a POST or would you like to update the ticket created as well as a PUT?

If you are creating and linking you can do it in the following steps:

CREATE + WHEN PROBLEM CREATED + ACTION + CREATE PROBLEM (Here you define how in which issue setra created etc ...) + ACTION + AND ASSOCIATE PROBLEM (Choose type of association and in Problem put the most recent Problem created), so he will associate the problem created.

Hope this helps.