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Changing my Email address when my current account is Connected to Google

Alfred Smith January 27, 2023

My organization currently handles login to Jira using our emails associated with our Google Workspace account. So when a user arrives at our company Jira site, they click on Login with Gmail and are logged in. 

Our organization is change our email address and service provider. When I try to change my CURRENT email address in Jira to my TARGET email address, it sends me the verification email to my TARGET email address as expected. 

When I click on the verify link, it asks me for my password. I provide it the password I use to login to my Gmail as there is no "password" associated with my Jira account since it is connected to Google. 

What do I do? 

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Alfred Smith January 27, 2023

Ah, I figured it out. I had to manually add my company email to which then it offered me to provide a new password. I think I figured it out. 

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August 8, 2023

Sorry, can u explain what you did exactly to fix this. I am in exact same situation and unable to resolve.

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