Closing Sprint - custom "Done" workflow state is considered incomplete

[meconlin]

We have a custom workflow status called Sign Off. 

This status is mapped to Done category in our admin configuration. 

When I attempt to close a sprint I get a warning for N items being incomplete and an option to move them to backlog or next sprint. N always equals the number of Sign Off tickets in the sprint. 

How can make sure the Sign Off status tickets are considered complete when closing a sprint?

Thanks!

[Nic Brough -Adaptavist-]

My guess is that the "closed" status was not in the right-hand column of the board, and the fix was to put it in the last column.

[Ilén Zazueta-Hall]

That worked for me (although it's a little strange given that we have an optional UAT state that actually comes after DONE for certain stories)

[Nic Brough -Adaptavist-]

It will only look at the last column, I'd guess that you should probably have that in the last column as well.  Assuming you want it to burn-down there.

[Ansib Raza]

It looks a strange flow but worked for me. Thanks @Nic Brough -Adaptavist- 

[Ilén Zazueta-Hall]

We have the same problem. Were you able to resolve? 

[MarcelW]

I've just noticed this as well.  We have 'Done' and 'Closed'.  Those issues which are set to 'Closed' whilst having a resolution seem to want to move to next sprint when closing out the sprint.