Custom filter to calculate number of days between 2 status of a defect

[Hrishikesh]

I need to calculate the time spent to fix a defect and need the time lapsed in days between: First time the defect was set in status "ACCEPTED" to first time defect was set in status "FIXED".

[Valeriia_Havrylenko_SaaSJet · Accepted solution]

Hi @Hrishikesh  👋 

I guess Time Between Statuses (developed by my team) will be an option for you. This add-on, which measures connections in the workflow, through a transition time in specific issues so you can calculate number of days between 2 status easily. You can count calculate number of days between 2 status and pause statuses in the configuration manager. To detail the calculation conditions you should select the first/last transition to/from status.  

You can also set up highlights of values that exceed the permissible level, and in this case, you can receive highlighted issue and email notifications.

Add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌

[Hrishikesh]

Thank you Valeriia. I'll try it.

[Valeriia_Havrylenko_SaaSJet]

@Hrishikesh  I'm happy to hear that!

Please, let me know if you have any questions, me and our support team always here to help 😊

[Emre Toptancı _OBSS_]

Hello @Hrishikesh

I can recommend Timepiece - Time in Status for Jira which is built by my team at OBSS. It is available for Jira Server, Cloud, and Data Center. 

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. 

       

Time in Status offers two report types for your case:

The first one is Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine status times to see measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

As an alternative approach, Time in Status also has Duration Between Statuses report type which shows the duration between two specific statuses. This report type also allows the user to exclude the times for "pause" statuses.

  

These reports show a list of issues by default so you can see the metric values for each issue separately. Also, for all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total cycle time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

All these report types, including averages and sums, can be turned into charts.

Time in Status calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

Timepiece - Time in Status for Jira

EmreT

[Ashish Gupta]

Welcome to the Atlassian Community @Hrishikesh!

Unfortunately, there isn't a way to calculate the time between two statuses out of the box. However, we do have a workaround that might be helpful for your scenario. 

You can utilize Automation and create a rule as described in this article to calculate the time in status for any issue.

Hope this helps. :)

[Hrishikesh]

thank you.

[Danut M _StonikByte_]

Hi @Hrishikesh,

You can try also our Great Gadgets app. One of the many gadgets that it offers is the Control Chart gadget that displays the issues by their time spent between two workflow statuses, configurable by you. 

This way, you can see the trend in time, average resolution time, and you can easily identify those bugs that took longer than expected (because it allows you to set a threshold). This is how the gadget looks like.

The gadget offers also a Data tab with details about each issue, which can be exported in CSV. 

This app offers many other gadgets that you will find useful for tracking your projects. See for example: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app 

Thank you,

Danut Manda

[Hrishikesh]

Thank you.

[Mehmet A _Bloompeak_]

Hi @Hrishikesh

Welcome to Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, you can have a look at Status Time Reports How to Videos.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

[Hrishikesh]

Thank you