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Domain root redirects to Jira, how to make it redirect to Confluence instead?

Petteri Sulonen November 10, 2023

Our Atlassian domain root (https://ourdomain.atlassian.net) currently redirects to Jira (https://ourdomain.atlassian.net/jira/). I want to redirect to Confluence instead (https://ourdomain.atlassian.net/wiki/). How can I do this?

Thanks in advance!

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Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2023

Hi @Petteri Sulonen , and welcome to the community.

You can change the so-called landing product in the Atlassian admin hub. Find more information in the Atlassian documentation: 

Let me know if that answers your question. :)

Best, Max

Petteri Sulonen November 10, 2023

Hi Max,

Thanks for replying so promptly. Unfortunately this doesn't work, there isn't an "Update landing product" option in the "Products" tab in the ... menu next to the "Add product" button. The only item I see in that menu is "Link products." 

Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2023

Hey Petteri,

Can you share a screenshot of your admin hub experience with us, and are you an Organization admin for your site?

Best, Max

Petteri Sulonen November 10, 2023

Yes on both counts!

cantlink2.png

Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2023

Hey Petteri,

I've never encountered this, and I couldn't find more information about why it could be missing. I would recommend contacting Atlassian support to identify the (probably) simple reason for this. Additionally, I left feedback on the documentation article that this information about why the option can be missing would be beneficial to add. Please keep us posted! Or someone else has an explanation in the meantime.

Best, Max

Petteri Sulonen November 10, 2023

Thanks a lot Max, I'll do that and keep you posted!

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Petteri Sulonen November 10, 2023

All right, tech support helped me figure it out. It turns out that because I have multiple sites, the setting was buried under Product Access instead. Problem solved!

fixedit.png

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Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2023

Thanks for letting us know, and I'm happy you got a quick response! :)

Best, Max

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