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Effort logging for closed Jira tickets.

Kumar BLN
Kumar BLN
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September 22, 2020

Hi - I need to log efforts for closed tickets. I am trying to enter the effort and I am getting below error. Can you please help me out?

 

It's bit urgent can you help out quickly?

 

image.png

 

Thnx

Kumar BLN

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Lucy Crawford
Lucy Crawford
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September 22, 2020

Your image isn't loading, but have you checked that your workflow permissions allow you to edit the effort fields for closed tickets?  You could either change your workflow temporarily (https://community.atlassian.com/t5/Questions-for-Confluence/Prevent-users-from-logging-time-on-a-closed-ticket-setting/qaq-p/1337382) or quick and dirty solution would be to temporarily reopen the tickets, change estimates and reclose

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