Epic inherit custom field from parent

[Andrew Martin]

Hi!

I'm looking to set up an automation rule that will mean epics inherit a custom field from their parent. The use case for this is;

• We are using a custom hierarchy in which there are two levels above epics. 
• We would like to be able to change a custom field on the highest level and have that cascade down to the task level
• There is an already an automation rule (see below) which works for tasks when the epics custom field is changed, however this does not work for epics and above

Any advice on how to get this to work?

Cheers

[Florian PEREZ [Valiantys Administrator]]

Hello ,  

unfortunatly this will be hard.

Jira only truly understand 2 level of hierarchy 

Epic is a parent of task ( task can be all king of ticket such as story, bug, task, ideas...)

Task is a parent of subtask 

That's all. 

You'll have to build specific link between each level of hierarchy and use them one by one. 

This is why it's not a good practice to get something higher than epic in Jira. Jira handle very badly these cases.

[Andrew Martin]

Hi Florian,

Thanks for explaining. The additional layers of hierarchy are used for grouping within the advanced roadmap view to make it more readable.

As for the specific links, how would I go about setting that up?

Cheers

[John Funk]

Andrew - have you already added a level above Epics yet? Such as Initiatives? 

[Andrew Martin]

Hi John,

We already have Initiatives above epics as well as themes which sit above those

[John Funk]

Great  - then you should have already identified what that issue link relationship is. Probably blocks/is blocked by or depends on/is dependent upon or something like that. 

[Andrew Martin]

Hi John,

The only like I can see between the two is parent issue on the left hand side and child of in the linked issues section in the middle. Do I need to set up another link "such as depends on" to be able to do this? The relationship was created in advanced roadmaps if that's relevant

Cheers

[John Funk]

Can you share a screenshot of one of the Initiative level issues? 

Also, when you say the automation does not work - what does that mean? That it doesn't fire? It gives you an error? Or it fires, no error, but it doesn't do what you want it to do? And can you share a screenshot of the audit log for that transaction? 

[Andrew Martin]

Issue is with the rule not firing, nothing to show in the audit log

[John Funk]

If it's not firing, then I would check the Rule Details to see if you have the box checked to Allow other rule actions ...