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Error prevents create button from being used

Ian Brigmann
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September 11, 2020

Does anyone have input on the cause of this error? It is preventing me from using the 'create' button to create a new ticket across our projects.

batch.js?locale=en-US:534 Uncaught (in promise) TypeError: a.className.match is not a function
at batch.js?locale=en-US:534
at HTMLCollection.forEach (<anonymous>)
at a (batch.js?locale=en-US:534)
at Object.showLoadingIndicator (batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US:267)
at n (batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US:279)
at Object.c [as showCreateDialog] (batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US:279)
at async-atlassian-navigation.47524d283601f844db55.8.js:sourcemap:1
(anonymous) @ batch.js?locale=en-US:534
a @ batch.js?locale=en-US:534
showLoadingIndicator @ batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US:267
n @ batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US:279
c @ batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US:279
(anonymous) @ async-atlassian-navigation.47524d283601f844db55.8.js:sourcemap:1
Promise.then (async)
t.a @ async-atlassian-navigation.47524d283601f844db55.8.js:sourcemap:1
(anonymous) @ async-atlassian-navigation.47524d283601f844db55.8.js:sourcemap:1
e.reduce.Object.<computed> @ vendor~748942c6.c4cb671b75654957920c.8.js:1
c @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
f @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
(anonymous) @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
b @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
it @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
rt @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
ct @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
ft @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
X @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
R @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
$t @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
Jt @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
t.unstable_runWithPriority @ vendor~31ecd969.898f46526b660f3178d2.8.js:9
Ir @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
B @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31
Kt @ vendor~7d359b94.452d4e78bc78410dee15.8.js:31

1 answer

0 votes
Sramanth Pandeti
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September 17, 2020

Hi @Ian Brigmann This looks like a certain bug. Please reach out to Atlassian support to get this resolved. https://support.atlassian.com/contact/#/

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