Fix version

[Manikandan]

I made fix version as mandatory field. But when i get bug which is not a bug or duplicate still i am asked to update the fix version. So what fix version to be used for not a bug or duplicate bug

[Kavitha Chandrasekaran · Accepted solution]

Hi @Manikandan 

Another way to do this, is not make the Fix Version as mandatory field, but keep it as optional. Add a rule when moving status to Closed (or similar), if the resolution is not duplicate/not required etc then the field value will be required. 

[Manikandan]

@Kavitha Chandrasekaran - Thank you 

[Antuan Sammak]

Hi @Manikandan 

you can create a fix version with a relevant name and mark it as released, then add all similar tickets (not bug, duplicate) to this one only.

that will also help you to run some reports on this fix version at some point to know how many invalid tickets you have received.

Regards,

[Manikandan]

@Antuan sammak - Thank you