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How can I add Outlook Email Msg directly from Outlook as an attachment to a JIRA EPIC/U.Story?

Mayuri Sathe December 18, 2020

How can I add Outlook Email Msg directly from Outlook as an attachment to a JIRA EPIC/U.Story?

Currently, I'm having to download the email msg and then upload to the EPIC/User Story. However I want to be able to directly add it from Outlook.

Please help!

1 answer

1 vote
Max
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2020

Hi @Mayuri Sathe !

Jira Cloud for Outlook does the thing you're looking for!

One of its main features is called "Send to issue".

If you want to attach an email to the issue search for that issue in an input:

Screenshot 2020-12-18 at 15.02.35.png

 

After you pick up an issue (whether it's a story or epic or any other issue type) you'll see that issue's details and a checkbox to let you add ad a comment:

Screenshot 2020-12-18 at 15.06.00.png

 

Then you just click "Send" and you'll see the modal with a link to that particular issue.

Screenshot 2020-12-18 at 15.07.35.png

 

And when you open a ticket you'll find an "Attached emails" piece with cards of attached emails which you can open for more details or delete if the email is not necessary for the issue:

Screenshot 2020-12-18 at 15.11.14.png

 Screenshot 2020-12-18 at 15.12.01.png

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