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How can I enable browser desktop notifications?

Brian Sandler
Contributor
March 29, 2022

I would like to have desktop notifications for activity on Jira Cloud and am looking for a solution that is directly supported by Atlassian. The old Jira for Mac application used to have desktop notifications, but now that it is retired in favor of the web version I am looking for the same functionality in the web version.

I have seen this post here, but cannot seem to find an Atlassian supported solution.

12 answers

1 accepted

3 votes
Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 30, 2022

Hi @Brian Sandler ,

you can try this plugin https://marketplace.atlassian.com/apps/1218696/push-desktop-notifications-for-jira?tab=overview&hosting=cloud 

it seems expensive btw I didn't find any other solution.

Hope this helps,

Fabio

Brian Sandler
Contributor
March 30, 2022

Thanks! That's the behavior I'm looking for. 

It's a basic feature that Jira actually had on the Mac desktop app, but appears to have forgotten about in the web version. My fingers are crossed some Atlassian product manager or engineer sees this and adds it soon. It should be super easy, here's the documentation and it contains examples in JavaScript.

Like # people like this
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2022

We all hope that this feature will be implemented in the next future. Please mark my answer as accepted so that this thread can be considered closed.

claudioivm
Contributor
September 27, 2023

Hey @Fabio Racobaldo _Herzum_ could you get an update about this request? Thank you.

Like Rob Bl likes this
Tavis Craik November 16, 2023

I am here too wondering exactly the same thing. 

Mobile notifications are handy, but aren't most of us working on the web version most of the time (I would think).  Seems amazing this was overlooked when they sunset the Mac app.

7 votes
claudioivm
Contributor
September 27, 2023

Hi guys. Seriously, is there any chance to roll out this feature? Btw, you have this in Trello from ages, why not in Jira Software? Thank you.

5 votes
Khaled Saied
I'm New Here
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July 24, 2023

Any updates on this - is this being implemented?

4 votes
Rob Bl
Contributor
October 5, 2023

How on earth is this not a standard feature?

I shouldn't have to clutter my email inbox with Jira and Confluence updates intead of just having browser notifications.

This is obvious.

2 votes
Gregory Sheppard
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June 10, 2024

I hope that unlike the SEVENTEEN AND A HALF YEARS it took them to resolve opening external links in separate tabs, let's hope something like desktop notifications can be resolved in a swift decade.

2 votes
Tavis Craik November 16, 2023

I am here too wondering exactly the same thing.

The "Accepted Answer" is not an answer, it is a paid, 3rd party workaround (kudos to the devs for filling the gaping hole).  We already pay for Jira and this is a basic feature.

Mobile notifications are handy, but aren't most of us working on the web version most of the time (I would think).  Seems amazing this was overlooked when they sunset the Mac app.

1 vote
David
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February 6, 2024

There seems to be also a free version in the marketplace.
But instead of using plugins. This should be a default feature.

1 vote
Jacob Stamm October 5, 2023

Email notifications from Jira can be quite noisy. The notifications icon in the top right corner of Jira is much easier to deal with. If a system notification could take place when a new notification rolls in, that would be amazing.

0 votes
Bob Haring
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July 17, 2024

It's mid 2024 and we still don't have this feature...

0 votes
Isaiah John February 6, 2024

It might be best to integrate Jira with Microsoft Teams

0 votes
Rob Bl
Contributor
February 6, 2024

I've found a workaround that gets the job done for me:

I've bookmarked https://team.atlassian.com/notifications.

Jacob Stamm February 7, 2024

According to my testing, this page doesn't generate browser/desktop notifications either.

Rob Bl
Contributor
February 7, 2024

Sorry, I wasn't suggesting it generates notifications. I just leave that page open in a pinned tab, and can return to it as needed.

0 votes
Nino Enukidze
Contributor
November 8, 2023

Hello,

If you want to enable browser notification for Jira, our add-on might be the best solution for you, it works with several browsers, portal customers can receive notifications, and has a simple configuration.

for more details, you can view the article.

Also, if you have some questions regarding the application, please get in touch with us using our service desk.

Best regards,

Nino

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