How can I keep the preferences of dark mode on my account?

[Anas Eid]

I keep facing the light theme switching on Jira even I choose the dark theme! How can I preserve the dark theme on jira? 

[yjutard]

Hi Anas, Hi all,

I'm an Atlassian engineer and I worked extensively on this bug.

I've been able to pinpoint it to a browser extension called "Night Eye." To resolve the issue, I suggest uninstalling this extension from your browser. (you must uninstall it completely, then re-set the wanted light or dark mode)

If you don't have the "Night Eye" extension installed and are still facing the problem, please feel free to report a "dark mode" issue (from the user settings) and be sure to enable "Atlassian can contact me". I'll be glad to assist further.

I've been trying to contact the "Night Eye" support but with no success so far.

Have a great day!

[Ste Wright]

Hi @Anas Eid 

It's a setting in Personal Settings, which you can get to via your profile icon (top-right) > Personal Settings.

Look for the Theme section.

Ste

[Anas Eid]

I know 😅 and I keep set it from there but it keeps reverting back to light theme 🤕

[Ste Wright]

Hi @Anas Eid 

Is this persistent across browsers? Worth checking as a first step.

Otherwise, I'd consider contacting Atlassian Support for more assistance - just to ensure it's not an issue in the system :)

Ste

[Anas Eid]

The issue is with chromium based browsers only...

[Eva Gruener]

Do you use the ability to automatically delete Chrome data from devices
(e.g. when closed)? I think, maybe this causes the issue.

[Anas Eid]

No I don't, I don't even close my browser for long intervals. Moreover I lost the theme sometimes when I refresh the page!

[Anas Eid]

I'd like to mention that the issue is on Safari also.

[Eva Gruener]

Are you a Jira user or network admin?
Maybe there is a group policy in your company that resets something once an hour, for example?

[Anas Eid]

I'm a jira user with administrator role, and I don't think that this is the case