I have been running the server to cloud migration for several days. The process continues to run without any indication of errors and is stuck at 0%.
I've stopped/restarted services and even bounce the Jira server. How can we cancel this or what maybe the issue why we are unable to migration our projects?
Hi @Michael Baguio,
In cases like this one it is best if we work with you directly to diagnose the problem. Please contact our support team via support@almworks.com to initiate that conversation and we will be happy to help.
Best,
Kathryn
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Hi Robert,
Yes, I've validated the structure application is installed on the cloud.
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This appears to be a problem when migrating Structure to Cloud. Did you make sure you have Structure installed in your Cloud site?
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