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How to configure email to create a jira ticket

Savitha Shivananda Swamy
Savitha Shivananda Swamy
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May 25, 2023

Hi,

I already have a project as software project.

I would like to know how can i configure emails where if any user drops an email to XXX@y.in then it should create a new jira ticket.

 

I have checked the blogs n tried but no luck. 

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Norbert Hoppe
Norbert Hoppe
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May 25, 2023

Hello Savitha,

I guess it is well described for DataCenter


https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

and for cloud-version

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

No rocket science ;-) if you've administrator permissions.

Br Norbert

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