Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Impact of deleting External Issue ID

Ashish Bijlwan
Ashish Bijlwan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 18, 2023

Hi Team,

Can you please confirm if there is any impact if I delete External Issue ID from Jira?

 

Thank you,
Ashish

Answer
Watch
Like Be the first to like this
436 views

2 answers

0 votes
Jamie Rogers
Jamie Rogers
Contributor
October 18, 2023

Hi @Ashish Bijlwan 

It is up to you whether or not to delete custom fields from Jira - obviously doing so means any associated data in this field will be deleted as well.

In our case we have seen examples of this field appearing (sometimes more than once) when doing imports into Jira via CSV. For which there is more information about this behaviour here: https://jira.atlassian.com/browse/JRASERVER-64477

I hope this helps.

Reply
0 votes
Joe Pitt
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 18, 2023

Not sure what you mean by 'external'  because Jira uses a pointer to the id, if the user did anything with an issue (created, commented, assigned, updated) the comments and history may get an error when it tries to display the id because the pointer is going to a non-existent location in the database. 

View More Comments
Ashish Bijlwan
Ashish Bijlwan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 18, 2023

Hi @Joe Pitt 
When we update the jira issue and external issue id get created automatically as shown in the below screenshot.

image.png

I want to know if there is any impact if we delete this external issue id?

 

Thank you,
Ashish

Like
Joe Pitt
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 18, 2023

I've never had external IDs created. I just hesitate to delete any data.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events