Hi I'm trying to import some projects from Jira cloud to server. Currently I set up a new jira instance so I could Import existing data from a cloud backup. The problem is after the import I can't login. I may have missed something or there may be some way around it but there is no way for me to login. The cloud backup doesn't have any users that aren't connected through google so after the migration there seems to be no way to login. I'm guessing one way arround it is to make an admin user that isn't connected to a google acount then do the backup import process. If that's the case can you reload the backup counter on the cloud so I can make another backup.
Thank you for the help,
Anthony
Hi Anthony,
The default admin login after restore is
sysadmin
sysadmin
- Migrating from Jira Cloud to Jira Server
Can you try this out to see if you can login?
Also if you need the backup counter reset, please open a ticket at https://support.atlassian.com and our team will be able to assist.
Cheers,
Keri
Earning the Mindful Member badge proves you know how to lead with kindness, plus it enters you into a giveaway for exclusive Atlassian swag. Take the quiz, grab the badge, and comment on our announcement article to spread the good vibes!
Start here
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.