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Is Jira cloud currently down?

Doug Cardona
Contributor
June 3, 2024

Hello! the status page is saying everything is up, but I cannot create tickets in Atlassian support, and our cloud instance is giving error when trying to check any issue. The error is the same as when you lose access to the project, yet when checking the permissions schemes they all seem good.

7 answers

2 votes
Dwight Holman
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June 3, 2024

We're experiencing the same issue - it isn't just your instance.

0 votes
Doug Cardona
Contributor
June 3, 2024

At least in my instance the problem seems to be fixed, it is extremely slow but now users can see and browse issues.

Ralston Pinto
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June 3, 2024

Thanks. Yeah looks like its back. 

0 votes
Peter Wain
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June 3, 2024

Same here. Dev tools console is full of 502 (Bad Gateway) and 404 (Not Found) errors.

0 votes
Valdy June 3, 2024

HI @Doug Cardona ... it looks like it. As we were not able to access the current service management cases, we logged out of the app (Service Management and Confluence) and then logged back, but then it had an Internal Server Error.

However, the login for this community website worked OK.

 

0 votes
Benjamin Blondeau
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June 3, 2024

Same here in New Zealand. We cannot open any issues.

0 votes
Ralston Pinto
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June 3, 2024

facing the same thing as well.

Screenshot_1.png

0 votes
Randy Machacek June 3, 2024

I can't use any of our boards at all - our business is essentially down... 

 

Doug Cardona
Contributor
June 3, 2024

Same, this is in all projects and boards, I'm worried that I cannot even report it because the support link with Atlassian is also down...

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