Issue Color field?

[Gary Spross]

What does the "Issue Color" field do? I added it to the screens for an issue type (Task). When I do that, I see a color bubble appear to the left of the "Summary" field, but that's it. Is that all it does? Does it have any impact on the issues as cards on a board? Am I missing something? I tried Googling for an answer, but couldn't find much of anything explaining what this field is used for.

I am aware that soon, Epic Color will be replaced by Issue Color, but as of right now, does the Issue Color field do anything other than what I described above?

[Bill Sheboy · Accepted solution]

Hi @Gary Spross 

My understanding is "Issue Color" is the replacement for "Epic Color", and that both only apply to Epics.  This is the color epics display in their lozenges on child issues and on roadmaps, etc.  And so this color can impact boards/backlogs when they show their parent epic's information on the card, swim lanes, and the epic panel.

However...I just noted some user stories in our instance have the Issue Color field set, although I do not know the specific casual path and there is nothing in the history; so this happened at issue create: top-nav, clone, inline create, addon, automation rule, etc.  None of them appear to be issue-moves from source epics.

Kind regards,
Bill

[Gary Spross]

Hey @Bill Sheboy

Thanks for the response. You pretty much confirm my understanding of the field, which is very helpful. I wasn't sure if I was missing something. I was thinking it could maybe be used to adjust the highlighting of the cards when flagged or something helpful like that. Not the case though. Noted.

Thanks again!

-Gary

[Bill Sheboy]

Yes, and...the built-in "card color" only provides a tiny color stripe down the side of cards.  "Flag" is the only exception as flagged cards fully highlight.

There are many open suggestions to change cards' background color conditionally, such as this one: https://jira.atlassian.com/browse/JSWCLOUD-17278

[Alexis Gutierrez]

Is there a way to color code per swimlane? red in one lane because its been 2 weeks but then it restarts back to green when the task is moved to the next lane in the workflow?

Thank you,

[Bill Sheboy]

Hi @Alexis Gutierrez 

You cannot color-code a swimlane (the horizontal ones), and...I wonder if instead you mean the columns for the status values.  If so...

What type of project are you using: company-managed (CMP) or team-managed (TMP)?

For CMP, there is a feature for the Days-in-column which can be enabled to show how long things have been in a column.  Please look here to learn more about that: https://support.atlassian.com/jira-software-cloud/docs/customize-cards/

That feature does not exist for TMP yet, and here is the suggestion to add it: https://jira.atlassian.com/browse/JSWCLOUD-20809

Again for CMP, if you wanted a bit more visibility to show an issue has not moved in 2 weeks, you may use the Card Color feature to add a stripe of color based on a filter.  Such as this:

NOT status CHANGED AFTER -14d AND statusCategory = "In Progress"

Kind regards,
Bill

[Alexis Gutierrez]

Bill,

I know this is a shot of the TMP, but this is almost the same set up as my CMP. Would it be possible to have the counter start over when it moved to the next lane? It was red in the In Process but once it is moved to task verification the color timer starts off again green for 3 days, or until it should be orange for more than 7 days. Looking to see how long one item is in the different lanes.

Thank you,

[Bill Sheboy]

I am not quite following, but let me try to understand...Do you mean you want the card color stripe to change based on the length of time in a column, similar to the days-in-column dots?

If so, try using multiple card color queries, and order them from highest to lowest.  For example

Red: NOT status CHANGED AFTER -14d AND statusCategory = "In Progress"

Orange: NOT status CHANGED AFTER -7d AND statusCategory = "In Progress"

Green: NOT status CHANGED AFTER -3d AND statusCategory = "In Progress"

[Charlie Townes]

this worked for me: 

NOT status CHANGED AFTER -14d AND status = "In Progress"

I think you need to order your queries oldest to youngest, and be sure to exactly match the name of the column.

NOT status CHANGED AFTER -14d AND status = "In Progress"

NOT status CHANGED AFTER -7d AND status = "In Progress"

NOT status CHANGED AFTER -3d AND status = "In Progress"

[Alexis Gutierrez]

Yes, that is what I want. Each lane to have its only color code for how long it has been in that lane. But I tried and it gave me this error. 

[Gary Spross]

"Pending Renders" is your status, not your statusCategory. 

Each status falls into a StatusCategory and they are: To Do, In Progress, or Done. This can be used if you have a grouping of statuses you want to filter on.

[Alexis Gutierrez]

This made everything green even though a task have been sitting in the " In progress " for about a year.. I don't think this will work for what I would like. Something that might be available later down the road.

Thank you for all your help!

[Charlie Townes]

this worked for me:

NOT status CHANGED AFTER -14d AND status = "In Progress"