Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues are not visible

Vanish Patel September 10, 2015

I made some changes to my filters (I think) to allow a project to be viewed only by a manager for his personal user. 

 

But for some reason, all my other boards are missing their issues and tasks which is an annoyance. 

 

How do I go about restoring this while keeping the filter open for the manager? 

2 answers

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 11, 2015

It sounds like you've locked down filters that were in use on the other boards.  You'll need to make them visible again.

For the manager, create new private unshared filters.

0 votes
Pilar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 11, 2015

It is possible that the filter was being used by several boards to populate data. I would recommend that you rollback the change to restore the missing issues.

Then, for applying restrictions you apply issue level security to restrict confidential issues only to your manager.

See this linkon how to set up issue level security

https://confluence.atlassian.com/jira/configuring-issue-level-security-185729623.html

Pilar

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, jira cloud certification, managing jira projects, jira project administration, jira cloud exam, atlassian certification, agile project management, jira workflows, jira permissions, jira training, jira cloud skills, atlassian learning

Become a Certified Jira Service Project Expert 🦸🏻‍♂️

Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.

Get Certified! ✍️
AUG Leaders

Atlassian Community Events