Issues displaying a URL (smart value - custom field) in automation

[Stephanie Sparks]

I'm building a rule that will clone issues into specific boards, and I'm using Jira smart values for my custom fields. They all work great, except for URLs. I have tried using the following smart values to no avail:

{{issue.customfield_XXXXX.value}}
{{issue.customfield_XXXXX.url}}

The URL is not displaying at all, not even as text.

The custom field was created as a URL (see below). I also tried changing the custom field to "Short text" but it would still not display URLs (not even as text), and I would rather the custom field be a URL, not short text.

What smart value should I be using for a custom field that is a URL?

[Evgenii · Accepted solution]

Hi, @Stephanie Sparks 

As far as I know, URL field - is a simple text field with some additions.

Have you tried {{issue.customfield_XXXXX}} ?

[Stephanie Sparks]

Genius! That worked! Thank you!

[Kayleen Cucugliello]

Hi there,

I'm looking for this solution too. I don't understand what worked from this post. What did the url field look like? Can it then be a smart value to be used later?