JIRA Functionality - Automated Duplication of Epic/Issue Status Update in Multiple Dashboards

[Bevan Tiang]

Hello everyone,

I hope you are all having a productive day. I have a question regarding the functionality of JIRA that I was hoping someone could assist me with.

Scenario:
We currently have two project dashboards, namely Project Universal Board and Project X. These two dashboards share the same epic/issue between them. To achieve this, we created the Project X dashboard and extracted the epic/issue from the Project Universal Board. Both dashboards have identical columns, namely To Do, In Progress, and Done.

Question:
I would like to know if JIRA has the capability to automatically duplicate the status update of an epic/issue from one dashboard to another.

For instance, if the epic/issue is moved from the To Do column to the In Progress column in the Project Universal Board, can this change be automatically reflected in the Project X dashboard as well?

Any insights or suggestions regarding this matter would be greatly appreciated.

Thank you for your time and assistance

[Tim Kopperud · Accepted solution]

Hi @Bevan Tiang , welcome to the Atlassian Community. 

Yes, the status set on an issue is global and not linked to any specific board. Moving an issue from To do to In progress on board Project Universial Board will change its status, and this update will be reflected on board Project X if it has the same issue on in. 

Where you change the status doesn't actually matters because all status changes on an issue, either set from the issue itself, from a board, from automation or any other ways, will be reflected throughout Jira and all boards will be updated accordingly. 

TimK. 

[Bevan Tiang]

Hi there Tim

Thanks for the detailed reply.

Would love to use this feature though since I am on the team-managed projects, I unfortunately can't utilize cross-projects epics (was trying it out after given solution)

Once again, thanks for the effort and really appreciate it~

[Tim Kopperud]

Hi @Bevan Tiang, I might have misunderstood your question. Cross project epics are not supported anywhere. Epic is an issue type and though the type itself can be used on several projects each issue created from this type belongs to a single project only. 

For company-managed projects, boards are based on filters which can span several projects. But as you say, team-managed projects cannot utilize this feature. 

I do recommend configuring Jira based on your need. If your team-based project doesn't support your requirements you might evaluate swapping to company-managed projects (if this is an alternative), and vica-verca of course. 

TimK. 

[Tim Kopperud]

Hi @Bevan Tiang, thanks for accepting my answer. 

TimK.