Jira Cloud Teams bot saying "Sorry, it looks like something went wrong."

[Kristina Barišić]

We have problem getting this message constantly for last couple of days, even without chatting with bot. It is getting very annoying to end users, so please help.



Thanks In advance!

[Josh McManus]

This is hitting us as well, and is showing up across lots of channels and teams. Any ideas for troubleshooting?

[Deleted user]

I'm seeing this as well. I reauthenticated one of the connectors I had already in place and that seemed to make it go away for that channel. Now I'm getting the message in another channel, so I suppose I need to re-setup my connectors.

[Angélica Luz]

Hello everyone,

Thank you all for reaching out to Community!

I know it has been a while since this question was posted and searching for similar cases I found an internal bug, but it seems that the issue was already resolved.

If you are still facing this issue, please, let us know or feel free to create a ticket on support.atlassian.com/contact.

Kind regards,
Angélica