Jira email notifications

Alexander Nagy
Contributor
October 31, 2020

Hello,

we are using JIRA email notifications on new comments. When receiving notifications email previews on Gmail desktop or any mobile email clients often contain irrelevant info, but not the actual reply.

Example: 

download (1).png

As you can see there is lot of repetitive and irrelevant stuff at the beginning of the email and so actual reply doesn't get displayed.

Any way how to fix this  and have instead the actual reply at the top of the email OR have email client force to display the "main" content?

Thank you.

1 answer

1 vote
Alexander Nagy
Contributor
October 31, 2020

Of course this applies to "previews" of email, naturally I understand I have to open the email to see the whole content. :)

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