Location Field

[Raoul Kaiser]

I have added the location field to my default screen yet it does not appear. Where is my field says it should be there but it isn't. What am I missing?

[Raoul Kaiser · Accepted solution]

Everything checked out but still not displaying. I am planning on opening a support ticket. It must be something really small or a wire crossed.

[Vijay Khacharia]

Hi,

Did you check if the custom field is configured to be visible for the issue that you are trying to view?

Vijay

[Raoul Kaiser]

Definitely visible not hidden.

[Vijay Khacharia]

Can you go through checks one by one?

- Field configuration of the "Location Field" contains the issuetype and project you are checking

- Field configuration scheme for the project is not hiding the field

- Screen used for the project is the one in which you have put the field.

If all is fine, is there anything in logs when you try to access the issue?

Vijay

[BenP]

have a look at http://blogs.atlassian.com/2013/04/jira-admins-where-is-your-field/

The JIRA Admin Helper is a free, bundled plugin that answers questions like:

• Why isn’t my field showing up on view/edit/create screens?
• Why can/can’t a user see a certain issue?
• Why did/didn’t a user get a certain email notification?

[BenP]

does the field show up in view screen? (e.g. try setting a value using 'search issues' & bulk operations/edit).
I'd also look to activate some extra logging to check.

good luck

[Raoul Kaiser]

The where is my field screen says it should be there. As an administrator I have access to do everything but when I try to add it from the story page I get field added but you do not have permission to edit it. How is that possible?