Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Lost all sprints and backlog

Khiem Do
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 4, 2012

I'm using an on-demand Jira & GreenHopper at https://dataprj.atlassian.net, I have an agile board and backlog with all unresolved issues, but after few days with no update, today when I come back, all sprints have accidently disappeared, the board & issues still remain but backlog is empty.

In some issues I can see the sprint which it belongs to, but can't open sprint as it notices "There are no boards which contain this sprint.".

Is it caused by the recent update or maintenance, how can I restore the backlog & sprints?

1 answer

0 votes
Penny Wyatt (On Leave to July 2021)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2012

I notice that the issues on that instance are anonymously accessible. Are you sure you're logged in?

Khiem Do
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 4, 2012

of course, I logged in, and I have the administrator role on that site

You can open some recent updated issues from activity stream, which still have the Active Sprint field (in the bottom-right 'Agile' section), but can't open the sprint.

Suggest an answer

Log in or Sign up to answer