Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Multiple Assignee's for issues??

Tristan Swenson March 5, 2020

Is it possible?  how do I do it?  I'd like to have two folks work on one issue and have them both be tracked with it.  Thanks!!

3 answers

1 vote
Ravi Sagar _Sparxsys_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 5, 2020

Hi @Tristan Swenson 

Some thoughts.

  • The Assignee field can only have one person at a time.
  • You can always reassign the same issue to several members at different stages of the workflow. Just create a transition screen with the Assignee field.
  • If 2 or more people are supposed to work on it at the same time then you can use sub-tasks in Jira.
  • You can also create a User Picker field - Let us say you want to have BA, Designer, Developer, QA and UAT people on the same issue but assignee can be only one person at a time.
  • When you re-assign the issue to several people at different stages then the history is always tracked for you but keep in mind the reporting (based on assignee) will always be on current assignee but you can always search for issues assigned to someone specific in the past using assignee was personA.

I hope it was helpful.

Ravi 

1 vote
Ryan Fish
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 5, 2020
0 votes
Franz Maruna March 5, 2020

I don't believe it is, and that kinda begs some questions around how workflow behaves. 


Have you considered assigning the issue to one lead, and then @-ing the other person in the description or comments? Then you may end up with a clearer accountability trail on who is responsible for what. 

Suggest an answer

Log in or Sign up to answer