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Not able to attach excel

manoj.venugopalan November 10, 2022

Not able to attach excel files an error is popping up.  Issue is only for Excel files, i tried a sample excel file with 9KB that too didn't worked.

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3 answers

0 votes
Rabbit Stoddard
Contributor
January 17, 2024 edited

I have a user who has the same issue-- I am able to upload xlsx files, but he can't. I have no plugins that could be causing this, so i'm a bit stumped. He can upload other files.

0 votes
sai chinamuthevi
Contributor
November 10, 2022

if its restricting only for excel then check if you have any app related to attachments and see if there is any restriction on excel files. if its for each and every attachment then it could be the network issue.

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2022

Hi @manoj.venugopalan ,

first of all try to clean browser cache and try again.

Please let me know if it solved.

Fabio

manoj.venugopalan November 10, 2022

Cleaned browser cache and tried, but same issue exist.

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2022

Is your issue just for xlsx files or for all types?

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