Add issue collector into a pre-made html form

[Raj Khaitan]

I have an html form already built on a third party application that will pop up and overlay on my website. Is there a way I can embed the JIRA issue collector into this? The options seem like you have to make a JIRA form/popup.

[Benjamin · Accepted solution]

Hi @raj - Just need create the issue collector on the project. Copy the snippet code to your website and it will call out the form to popup.

https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/

[Raj Khaitan]

Hi @Benjamin. I am using Pendo and already have a popup and some other menus. I want to add a support form in that but other methods such as using the rest/servicedesk api are proving difficult.

Can you take the provided code snippet and add it into an already built form? Or another way to do this?

[Nic Brough -Adaptavist-]

You have to add the code into the code that generates the form.

[Raj Khaitan]

So just add the html snippet it provides in to the html form of Pendo? I tried doing this but nothing happens @Nic Brough -Adaptavist- 

[Nic Brough -Adaptavist-]

That's a question for Pendo - how do you amend the code for that so that it can run the code that Jira provides for you.