Add template information in description field in Jira

[Rose Ran]

Hello, I'm a Jira admin. We would like to put some template information (pre-defined info) in description field in Jira ticket. I tried to config that in our Jira project. However, I couldn’t make it work. Could someone please shed me some light on this?

[Trudy Claspill]

Hello @Rose Ran 

Welcome to the Atlassian community!

Here are some reference materials on how to add template text to a Description field for a Company Managed project.

https://community.atlassian.com/t5/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597

https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636

https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-create-a-custom-template-for-a-description-text-input/qaq-p/1673312

[Rose Ran]

Thanks @Trudy Claspill 

[Kate Pawlak _Appsvio_]

Hi @Rose Ran

I recommend the free app developed by my team - Issue Templates Agent for Jira. Thanks to this super easy configuration, you can create templates (not only for Description but also other fields) which will be applied immediately on the Create issue screen. It's possible to create as many templates as you need for issue types, also with defining default templates. 

@Tom Lister , you have to check our app 😉

Best regards,

Kate

Chief Product Officer & Co-founder @Appsvio | Atlassian Community Leader

[Rose Ran]

Thanks @Kate Pawlak _Appsvio_ 

[Aleksandra Bosacka _Deviniti_]

Hello @Rose Ran 

It's Aleksandra from Deviniti - the vendor of the Issue Templates for Jira app.

If you’re open to using a plugin and would like to accommodate other cases as well, as an alternative to Scriptrunner Behaviours or a default value, you could use our plugin to create different kinds of templates (e.g. for bug reports, feature requests, and all other repetitive tasks) and then use them to populate description in newly created Jira issues.

For more details, I encourage you to check our documentation here :)

Cheers!
Aleksandra

[Rose Ran]

Thanks @Aleksandra Bosacka _Deviniti_ 

[Aleksandra Bosacka _Deviniti_]

Glad to be of help! 😊

[Tom Lister]

Hi @Rose Ran 

The only option I know of that does this is the Scriptunner Behaviours module.

[Rose Ran]

Thanks @Tom Lister