Age of JIRA ticket in JIRA report, without using any plugin

[Kiruthika]

Is there a way to add a column in search results to show the age of the ticket, without using any plugin in JIRA?

[Flavien Gache · Accepted solution]

You could use automation fo jira to do that. 

@William Sheboy published an answer on one of my discussion here. You can try his method.

To summarize : you can create a new custom field and automate it to give you the age of the ticket. 

Try to do it and tell us if it worked. :)

[Kiruthika]

Thank you @Flavien Gache ! Will try it definitely and update :) 

[Kiruthika]

@Flavien Gache  & @William Sheboy - Thank you so much! I set the rule and updated age for each tickets, now I will be able to use them in reporting.. 

Most of our projects were Classic project type, hence followed https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-rules/ to set the rules. 

[Mustafa Slatewalla]

I have used the similar approach and it works fine. but my issue is that teams have started complaining about jira notifications coming when the field gets updated every day.

I have switched off jira emails for this rule, but this is a generic notification for the field update