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Attatching a Form to a Task

scherdin
Contributor
August 15, 2024

Hey, im trying to create a Automation that copy's a attatched Form to a different Ticket.
2024-08-15 13_15_50-[ITH-5117] Test - Jira.png 2024-08-15 13_16_19-Audit log - Automation - IT Hilfe - Jira.png
But for some reason, it just doesn't seem to work no matter what i do.

Kind regards

2 answers

0 votes
Marc - Devoteam
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August 15, 2024

Hi @scherdin 

I read the conversation.

There is a special edit action for forms, "Copy Forms".

Use this action.

scherdin
Contributor
August 15, 2024

Hello @Marc - Devoteam
I can't find the option, where can i find it?

Marc - Devoteam
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August 15, 2024

Hi @scherdin 

This is only for JSM related issues, as @Jack Brickey  mentioned.

I missed the point that you linked issue wil be in a non JSM project.

scherdin
Contributor
August 15, 2024

Alright, thanks regardless.

Like • Marc - Devoteam likes this
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Jack Brickey
Community Champion
August 15, 2024

Hi @scherdin , are you copying an attachment from one issue to another? Are you copying from the trigger issue? Can you share the Edit issue fields configuration?

scherdin
Contributor
August 15, 2024

Yeah sure, this is the edit issue field.
2024-08-15 13_47_32-Audit log - Automation - IT Hilfe - Jira.png

scherdin
Contributor
August 15, 2024

Its also a dynamic form that we use for onboarding processes. Ive read something about them not being able to be copied but i may be mistaken.

Jack Brickey
Community Champion
August 15, 2024

Thanks. Are you sure the trigger issue has an attachment? What does the audit log show?

scherdin
Contributor
August 15, 2024

The edit says, Issue edited successfully. But the form doesnt show up. 

Jack Brickey
Community Champion
August 15, 2024

Dynamic form? Wait is this an actual attachment or is this JSM or JWM "Forms"?

scherdin
Contributor
August 15, 2024

Im also trying to copy the form into a different project that is not a service project. Is that maybe the problem?

scherdin
Contributor
August 15, 2024

Its a form that people can fill out for our onboarding process to send us the requirement. Unfortunately i dont know which one it is, but its just a simple form you can create inside of Jira.2024-08-15 13_54_37-IT Hilfe - Forms - Service project - Jira.png

Jack Brickey
Community Champion
August 15, 2024

I see, no that is not possible. It seems the Form is in a JSM project and Jira software does not support this feature today.

scherdin
Contributor
August 15, 2024

Alright, thank you very much regardless.

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