Automatic creation of slack channels when a ticket is opened

[Nivi Mor]

Looking at this guide, it seems that it is possible to create or assign a dedicated channel for a jira ticket. However, this guide is for jira server for slack.

Is the same possible for jira cloud for slack?

What I mean is that if a ticket is created in a specific project, a dedicated slack channel will be created for this ticket and automatically assigned to it.

[Bill Sheboy]

Hi @Nivi Mor -- Welcome to the Atlassian Community!

That does not appear to be possible yet for Cloud.  There are a couple of open suggestions for this, including one to do this via automation rules.

• https://jira.atlassian.com/browse/JRACLOUD-71328
• https://jira.atlassian.com/browse/API-65

However, I wonder if this would be possible to do by calling the Slack REST API from an automation for Jira rule using a web request.

Kind regards,
Bill

[Nivi Mor]

Hi @Bill Sheboy thanks for your reply.

I'll look into jira rule automation, thanks for pointing me in that direction.