Automatically link a newly created Linked Issue to all existing, previously linked issues

[adam.quinn]

Hello Atlassian Community,

I have an ask that I would like to achieve using native functionality, but am willing to use scriptrunner if needed.

The requested workflow:

• Issue A meets a certain condition that generates Issue B.
  • Issue B is generated in a different Project than Issue A.
• As Issue B is being worked and other conditions are met, generated Issue C.
  • Issue C landing Project is dynamic and is in a different project than Issue A and Issue B.

The Ask:

• To have Issue C link to Trigger Issue A automatically upon Issue creation.

The Problem I'm experiencing:

• I can get Issue B to link to Issue A upon creation
• I can also get Issue C to link to Issue B upon creation
• Issue C's landing project will vary depending on information identified in Issue B.
  • We used Scriptrunner and a custom project picker field of internal creation to achieve this.
• Since these are all created at different times and with varying conditions, having trouble solutioning the way to link Issue C to Issue A across Projects

Has anyone had success achieving something like this using native functionality?

[adam.quinn · Accepted solution]

lookup issues in trigger issue was what was needed to achieve resolution. 

Screenshot of working automation below

[Mark Segall]

Glad my deleted answer helped.  🙂

[Bill Sheboy]

Hi @adam.quinn 

I have not done what you ask, and I expect it is possible with a global-scope automation rule, walking the issues until you find the target (Issue A) to link when Issue C is created. 

You appear to be on the Premium license, and so the execution limits for global rules are less of a factor...however if you are on another license level this may be an issue.

Do you have an existing rule that is not working?  If so, please post an image of that for the community to offer ideas.  Thanks!

Kind regards,
Bill

[adam.quinn]

@Bill Sheboy 

Hello and good day Bill!

Thank you for the reply. Thankfully I have the global automation super powers!

I received an email, with a suggestion from @Mark Segall  however I'm not seeing his response here in this forum. Not sure why that is.

I attempted Mark's suggestion and provided a screenshot in this reply. It was the functionality to "lookup issues" I overlooked and was the missing piece. 

This works and is an amazing functionality using the native automation features. 

Thank you both for your review, happy to say this is answered.

Quinn

[Mark Segall]

I deleted my previous answer because it didn't dive into the newly created issue so it would've created links on Issue B rather than Issue C.